Who we are

The Harmony Centre
Walpole
Suffolk
IP19 9BB
Our website address is: https://theharmonycentre.com.

What personal data we collect and why we collect it

This is the policy document for meeting the General Data Protection Regulation (GDPR)

Bellow is the information The Harmony Centre collects from clients and how we store, process and respond to clients requests in relation to their Data.

 Personal Data

Name
Address
Email
Phone numbers
Where they heard about us from

 

Source
From client

 

Sharing
There is no sharing of information

 

Where information is held

Access Database in our reception area under password protected account and file access

 

What information is used for

to advise of any alterations to bookings, or to keep clients abreast of events taking place at The Harmony Centre if they have opted-in. It is possible to opt out at anytime on the email newsletter.

We also use the information of where they heard about us anonymously in house to see where our advertising works best.

Retention Periods

We only hold contact details and only use them to contact people to re-arrange appointments. Therefore, there is no compromising information.

Access requests

We only hold contact details. Questionnaire can be given or photocopied.

Lawful basis for personal Data

Information is received from clients by consent of client. There is no requirement to give this information for treatment.

Consent

Consent is freely given and not a prerequisite for treatment. Our forms are clear and concise making it easy to understand.

Children

The parents or guardian of minors give their consent under the same conditions as above

Individual Rights

We would shred and delete any information a client wishes to have removed from our Database. Contact us at info@theharmonycentre.com 01986 784500 and provide proper forms of ID such as passport, utility bill, driving license

Data Breaches

All data is kept in house, not accessible through the internet and passworded to get onto the computer.  No one has access to it except the properly vetted staff.

Data Protection Officer

Though the records held do not demand a DPO. Lucietta Elder is acting DPO on behalf of Paul Parolin owner of Data

May 2018